Still need help?
Hit the chat button below or send us an email shop@thegoldensecrets.com
Q: I'm not sure what to get. Where do I start?
You're not alone — with over 20 products in our line, choosing where to begin is one of the most common questions we get. Here are three ways to find your perfect starting point:
1. Take our Skin Quiz (60 seconds).
Answer a few simple questions about your skin and goals, and we'll recommend the products best suited for you. There's also a special discount waiting for you inside.
Take the Skin Quiz →
2. Try the Discovery Mini Kit ($48).
Nine of our hero products in sample sizes — the easiest way to discover which products and scents work best for your skin before committing to full sizes.
Shop the Discovery Mini Kit →
3. Ask us personally.
Email Brittany and our team at shop@thegoldensecrets.com and we'll help you find the right ritual for your skin.
We're a different kind of skincare brand — and we like it that way. Here's what sets us apart:
Founder-formulated, not corporate. Every product is formulated by our founder Jesse Golden — a holistic health practitioner of over 15 years who's been working with plants, oils, and ancient healing practices since long before "wellness" was a trend. She's personally formulated, handcrafted, and shipped over 25,000 bottles. We're still self-funded, still founder-led, and still hands-on in every aspect of the business.
Made in California, never white-labeled. Unlike many "clean" brands that outsource to overseas contract manufacturers, we formulate and produce in our 100% solar-powered facility in California. No white labeling. No shortcuts. Every batch is made with the same intention from start to finish.
Holistic, not just clean. Most brands stop at "clean ingredients." We're rooted in ancient wisdom, ritual, and regenerative practices — a complete approach to skin that honors the whole person, not just the surface.
Certified and transparent. Every product is Think Dirty Verified and Leaping Bunny certified. Many also carry EWG Verified and National Eczema Association Seal of Acceptance status. Full ingredient transparency on every product page — no greenwashing, no hidden anything.
Trusted by practitioners. Recommended by functional medicine doctors including Dr. Will Cole and Dr. Gabrielle Lyon, and used by estheticians in spas from Topanga to El Encanto.
Giving back, always. 1% of every order supports regenerative farming. One tree is planted with every order — we've planted over 49,000 trees so far. Beautiful skin shouldn't come at the planet's expense.
Real people on the other end. Every order ships with a chance of a handwritten note. Jesse still reads customer messages. Brittany still answers emails personally. We're not a faceless corporation — we're a small team genuinely invested in your skin and your story.
Some notice more plump and vibrant skin after the first use but more common is within the first two weeks you will visibly see a more youthful glow. In our customer survey 50% of our customers said they noticed a positive change immediately and the other 50% said they noticed a positive change within a week! 100% saw a positive change overall.
Every box has QR code on the bottom to scan for a video ritual tutorial. If the QR link isn’t scanning for you try zooming in on it with your camera. Once it is able to focus it should pop right up.
Our skin is our largest organ so what we put on it matters. The chemicals found in most non-organic skincare products can be highly toxic and can cause serious health issues from respiratory, migraines, hormone disruption and even cancer. Thankfully, organic ingredients don't contain these toxic chemicals, so you can not only do right by yourself but help protect the environment too.
You can learn more in this fascinating blog post, How 28 Days Without Toxic Body Care Products Changed Breast Health—A Groundbreaking Study HERE
Due to the personal nature of skincare, we don't accept general returns or exchanges. However, we want you to feel completely confident in your purchase, so we offer two protections:
The 30-Day Glow Guarantee. Every full-size skincare and bodycare product is backed by our Glow Guarantee. If you don't see and feel a difference after 30 days, email us at shop@thegoldensecrets.com for a full refund of the product price — no bottle return needed. Learn more
Damaged or defective orders. If your order arrives damaged, leaking, or defective, please email us at shop@thegoldensecrets.com with a photo within 7 days of delivery and we'll send a replacement right away.
For all other concerns, please reach out to our support team. We're happy to help.
Yes. Within 30 days of delivery, you can exchange any full-size product for a different one — even from a different category. Just email Brittany at shop@thegoldensecrets.com.
How it works:
Every full-size Golden Secrets skincare and bodycare product is backed by our 30-Day Glow Guarantee. Try any full-size product for 30 days. If you don't see and feel a difference, email us at shop@thegoldensecrets.com] for a full refund of the product price. No need to return the bottle.
The Guarantee applies to full-size skincare and bodycare products only. Discovery Mini Kits, deluxe samples, ritual tools, and merch are not eligible.
Each product we offer is made in micro-batches, hand-poured, boxed, and packaged with love and intention for ultimate experience and efficacy. Packages typically ship within 1-4 business days of your order confirmation. We are closed on weekends and holidays. You will receive your tracking information in your shipping confirmation email, which will be sent once your order is dispatched.
You will receive a confirmation email when your order is placed and again when your order has shipped. Inside both emails contain information you may need to further track your order. Please check your spam for shop@thegoldensecrets.com if you do not see it.
For about 2% of your cart value you can add Green Shipping Protection to your order to protect your package if it is lost, stolen, or damaged plus it offsets 100% of the carbon emissions associated with your order. Offering shipping protection in a sustainable way that protects you and the planet.
We are so sorry about this. Please send us photos of the damage within 72 hours of receiving your order to shop@thegoldensecrets.com and someone on our team will get back to you within 24 hours to make it right.
Yes and we offer 20% off to our international customers to help offset any extra shipping costs. Please use code: INTERNATIONAL20
Please let us know if you do not see your country and we will do our best to add it. Email shop@thegoldensecrets.com
In an effort to make international shipping seamless, we may collect duties and import taxes at checkout, depending on the country and order value to help ensure your package is delivered safely to you with minimal unexpected fees. We recommend contacting your local customs office prior to placing your order as international shipping and customs policies vary widely from country to country and you might be charged once your package arrives in your country. We are not responsible for any unexpected fees that may occur once your package has arrived in your country.
Please note, taxes and duties are not included in refunds.
Once your order has been placed, we are unable to make any changes to your order before we dispatch. This includes changing products, canceling the order, adding a discount code, or changing the shipping method.
Our products are proudly formulated and manufactured in California, USA.
You can learn more on our Ingredient page HERE
Some of our oils are highly saturated and can naturally thicken or solidify in cooler temperatures, similar to coconut oil. This is completely normal. Temperature shifts may cause separation or firmness, but this doesn’t affect the quality or effectiveness.
To bring your oil back to a liquid state, you can simply let the bottle sit at room temperature or place it in a bowl of warm (not boiling) water. Be sure to soak only up to the shoulder of the bottle or the oil line — do not submerge the cap.
Our Womb Wisdom Skin-Toning Body Oil is designed specifically for pregnancy and all of our products are Think Dirty Verified. We share our pregnancy-friendly collection HERE.
Every person and every pregnancy is different, so we recommend discussing products with your physician. We can share that Jesse used all of her products through both her pregnancies, except for Goddess Shaping Body Oil. Learn more on Skincare During Pregnancy on our blog HERE
There are no ingredients in our Long Lash Growth Serum or Full Brow Styling Serum that are non-pregnancy safe, but we always recommend you speak with your medical doctor if you are pregnant or breastfeeding and have any concerns. We share our entire Pregnancy-Friendly Collection HERE.
You can find this information on our product page:
Copper is naturally antibacterial, so it will remain cleaner than ordinary dry brushes, but we still recommend that to get the most benefits and extend the life of your brush, you take good care of it.
1. You can simply take a dry towel to the bristles or tap the brush with the bristles facing down to remove any excess skin particles.
2. Fill a bowl with boiling water and dip the bristles into the bowl. Be mindful as you do not want to get the wood saturated as the water can weaken the wood. You can add liquid soap or a disinfectant essential oil like tea tree oil to the water if you like. Rinse with fresh water before laying to dry.
3. Lastly, lay the brush bristles down onto a towel until it completely dries. You can also lay it in the sun to speed up this process.
*We recommend replacing your brush after one year.
Watch our tutorial HERE
Try adding less liquid and slowly mix in a drop of hot water at a time until you reach your desired consistency. Start with a small amount and adjust as needed for a mousse-like consistency.
We also recommend scanning the QR code on the bottom of your box for a tutorial.
Yes, we use only non-toxic, bioavailable ingredients, sourced from the finest wildcrafted and organic materials whenever possible. Our products are free from GMOs, harmful chemicals, and toxic preservatives. We are a Think Dirty Verified Clean Brand, rated Excellent by YUKA, and several of our products are EWG Verified, with the entire line currently in the process of being verified. Learn more about our ingredients HERE
Our products are designed to last up to one year after opening, though you’ll likely use every last drop long before then. To ensure maximum freshness, keep your products tightly closed when not in use, away from direct sunlight, and stored in a cool, dry place. Unopened products are good for up to two years.
Yes. Youth Beauty features a gentle, plant-based retinol alternative designed to support the appearance of smoother, firmer, more radiant-looking skin without the common irritation associated with traditional retinol. You can learn more on our blog HERE.
We hope you love it — but we understand that fragrance is deeply personal and influenced by your unique body chemistry. Factors like diet, hormones, weather, and lifestyle all shape how a scent develops on your skin. This is why the same fragrance can smell different on different people, or even on the same person at different times of the year.
After applying, give the oil a few minutes to settle and adapt to your skin. If you're still not loving it, set it aside and try again in a few weeks — seasonal changes and shifts in your body chemistry often lead to a different experience over time.
If the scent simply isn't right for you, our 30-Day Glow Guarantee applies. Email us at shop@thegoldensecrets.com and we'll process a full refund.
Not sure which scents will work for you? Our Discovery Mini Kit is the best way to experience our most-loved hero products before committing to full sizes — you'll learn which scents you connect with first.
Learn more about our scent philosophy HERE.
We are committed to full transparency and the highest standards of clean beauty. All of our products are Think Dirty Verified and rated Excellent on Yuka. A select few have also achieved EWG Verification, with the rest currently in process.
Every formula is created from scratch—never white labeled—giving us complete control over what goes into each product. We also Third-Party Heavy Metal Test every formula to ensure the highest level of safety and integrity, and we’re happy to share those results upon request.
If you’d like to dive deeper into our ingredient philosophy and sourcing, you can learn more HERE. We believe you deserve to know exactly what you’re putting on your skin.
The Sorceress Stone is a sacred stone that contains over 40 trace elements, (over 20 of these have anti-aging effects) and it’s used for gua sha- an ancient, holistic, massage technique that can help re-educate the facial muscles and retrain the way the skin functions. Healing ultrasonic waves from the stone has the ability to deeply penetrate the skin, accelerating healing, activating cells and resulting in complete rejuvenation of the skin & face.
The Gold Pulse Firming Face Wand is a battery-operated tool that helps enrich your skin with sonic vibrations (6000 vibrations per minute) that contour, lift and firm the face to give it a more radiant and youthful appearance. This tool does the work for you.
Our gua sha ebooks are automatically emailed to you when your order ships. Please check your spam and/or junk for shop@thegoldensecrets.com. You can also scan the QR code on the bottom of the box when you receive your order.
Although our formulas remain the same, each batch can be slightly different from harvest to harvest, so there may be subtle different attributes. Our small batch process ensures that you will be getting the most recently sourced ingredients to best align with your current disposition.
Yes! Free of prostaglandins, phthalates, synthetic fragrances, petrochemicals, GMOs, parabens, sulfates, alcohol, soy, or gluten. 100% vegan, Think Dirty Verified and Leaping Bunny Approved. You can learn more about why we created clean options on our blog HERE.
Clinically shown to promote the look of fuller, thicker, stronger, and longer lashes in as little as 8 weeks—with full results by 16 weeks. Some may notice changes in as little as 2 weeks, while for others it can take 2–3 months, depending on where you are in your natural 150-day lash cycle.
If you begin during the growth phase, results appear faster; if you’re in the resting phase, it may take longer. Either way, Long Lash starts working from the very first application, even before results are visible.
Learn more about how it works on our blog .HERE.
Even with the most gentle, organic, sensitively-formulated ingredients, individual reactions are possible. If you experience any irritation or sensitivity, discontinue use immediately and email us at shop@thegoldensecrets.com. We'll process a full refund under our Glow Guarantee — and we'd love to learn more so we can guide you toward a product better suited to your skin.
For sensitive skin, we recommend patch-testing any new product for 24 hours before full-face application. Heal All Oil and Happy Baby Oil are our most sensitive-skin-friendly options, with the National Eczema Association Seal of Acceptance.
Signing up for a subscription is easy!
Go to our Subscription page HERE or
1) Go to the product page of the item you want to subscribe to.
2) Select the subscription option instead of a one-time purchase.
3) Choose your delivery frequency
4) Add to cart, get 10% off and checkout as usual.
You’ll receive your favorite products automatically at your chosen interval—no need to reorder!
You can cancel or skip your subscription anytime by logging into your account HERE. Once you're in, go to the subscriptions section in your account settings, select the subscription you want to cancel, and click "Cancel." If you need any help, feel free to reach out to our support team at shop@thegoldensecrets.com—we’re happy to assist!
You save 10% on every order.
Yes. Every time your order is shipped, you'll earn rewards points to use towards future purchases.
Build Your Own Ritual ✨
Choose any three products and automatically save 10%—the perfect way to customize your skincare routine. Want even more flexibility? Subscribe and set your delivery every 1 or 3 months, so your glow never runs out. Start HERE.
Share the Secrets, Get Rewarded ✨
We thrive on word of mouth and love when you share The Golden Secrets with friends. For every successful referral, you’ll earn $20 and your friend will enjoy $20 off their first order.
Because glowing skin is even better when shared. Start sharing HERE.
Each product has a unique application method, which you can find on the product page under 'Ritual' on our website. This information is also included on the packaging, and a QR code at the bottom of the package allows you to scan and view the full product ritual tutorial. If you have any specific questions, don’t hesitate to reach out—we’re here to help!
Yes! Our products are designed to work harmoniously with each other but can also be integrated into your existing routine. We always recommend checking ingredient compatibility and listening to your skin’s needs. If you have any questions about pairing products, we’re happy to help!
For more skincare tutorials, be sure to visit our website, social media channels, and YouTube channel HERE. We regularly share expert tips, product rituals, and valuable guidance through these platforms, along with our newsletter and SMS updates, to help you maximize your skincare routine. Don’t forget to explore our Instagram, TikTok, and YouTube for step-by-step tutorials and plenty of inspiration!
Please send your resume to shop@thegoldensecrets.com. We are always looking for new people as we grow!
Yes! If you're interested in joining please apply HERE.
You can shop wholesale HERE or Email kellie@thegoldensecrets.com.
Send us an email to raachel@thegoldensecrets.com
Still need help?
Hit the chat button below or send us an email shop@thegoldensecrets.com