Contact
shop@thegoldensecrets.com

FAQ

I have acne and sensitive skin. Isn’t oil going to make it worse?

No, our face oils are formulated with specific plant botanicals to specifically combat acne and boost overall skin health. The Heal All Oil is a dry oil and renowned for preventing and healing current and future breakouts. It can also be used as a spot treatment in combination with our Youth Beauty Face Oil. People with acne tend to have a deficiency of the fatty acid, linoleic acid in their skin so many people notice more clear skin in the first week.

Many people believe that if they have dry skin, they will avoid the pimples that supposedly plague only those that have oily skin. However, the opposite is true. When your skin is not adequately hydrated, the sebum can overcompensate by releasing extra oil causing an imbalance in the skin and therefore, breakouts.

Chronically dry skin does not know how to hold onto that oil and utilize it; it will be excreted to the surface, where it can clog pores and cause pimples. This is why we say, if you are new to our organic oils there can be a transition phase as the integrity of your skin's barrier heals and ph levels balance out prior to unveiling your new radiant skin.

I have oily skin, isn't oil going to make it more oily?

This is one of the biggest misconceptions in skin care. Truth is, chemistry teaches us that LIKE DISSOLVES LIKE. Oily skin is often caused from our skin having to defend itself from abrasive and harsh ingredients. The sebaceous glands are forced to work extra hard to defend our skin and they do that by producing more oil. It can end up being a never ending cycle when you think you need to wash it more and use even harsher products to dry it out. 

Will the face oils clog my pores?

Our Youth Beauty Face Oil has been meticulously formulated with the perfect ratio of essential and non-essential fatty acids (linoleic and oleic acid) to give your skin the nutrients it needs for optimal results without clogging your pores. Our Heal All Oil although higher in oleic acid, also has calophyllic acid and calophyllolides which function as antibacterial and anti-inflammatory agents. It has a comedogenic rating of 2, meaning it's possibly one of the best oils for oily skin, clogged pores and acne. 

How long will it take to see results?

Some notice more plump and vibrant skin after the first use but more common is within the first two weeks you will visibly see a more youthful glow. We recently did a survey and 50% of our customers said they noticed a positive change immediately and the other 50% said they noticed a positive change within a week!

Why should I use an oil instead of a cream to moisturize my skin?

An oil actually penetrates multiple layers of the skin. It is essentially hydrating from the inside out. Where as a cream just sits on top of the skin. This is both true for the face and the body.

What if I don’t like the scent ?

We hope you love your oil but we realize that choosing a scent is very personal and is determined by your natural body chemistry. Everyone's body chemistry is different and is influenced by your diet, hormones, weather, and lifestyle. This is why the same fragrance smells different on different people and during different times of the year. 
After applying the oil, wait a few minutes and give it time to adapt and breath. If you are not happy with your outcome then put it aside and try it at a later time. As the seasons change, along with your ever evolving body chemistry, you may respond different to the oil at a later time.

The scent seems different than last time I ordered?

Although our formulas remain the same, each batch can be slightly different. If you can imagine essential oils being much like wine making. The blends are the same but each year has different attributes. Our small batch process ensures that you will be getting the most recent batch to best align with your current disposition.

Can I use the products for my entire body?

Yes! We specifically designed the entire line to be used for a multitude of purposes. Every product can be used for skin, face, hair, ailments, aromatherapy, mind, and home.

Are all the products cruelty free and sustainable?

Yes. At The Golden Secrets we are committed to natural and organic products that compliment your inner and outer beauty without harming the environment or animals. We are officially Leaping Bunny approved.

Are all the products natural?

Yes, 100 % natural ingredients. Produced from only the finest, wildcrafted and organic whenever possible. Free of GMO's, no harmful chemicals or preservatives. We do not use any ingredients that have been synthetically modified or altered in any way.

 How do I get the most out of my products?

We recommend using our products exclusively for a few weeks to truly harness their potential and allow your skin time to gently transition into its new, radiant and healthy state.

I try to eat organically but why is it important to use organic body care products?

Many people don’t realize that our skin is our biggest organ so what we put onto our skin matters. So if we are eating organic, exercising and then loading up our system with toxic perfumes and lotions that disrupt the delicate balance of our body chemistry, then we are doing a disservice to ourselves.

How long will my products last?

Our products are made in small batches to ensure freshness with natural, unrefined ingredients which are without synthetic preservatives because of this our products are to be used within 6-12 months but you will surely use every last drop well before then. Proper storage and care includes keeping your products away from extreme temperatures, (hot or cold) and out of direct sunlight. 

My gua sha stone has weird lines on it.

Every stone has its own unique pattern and design. Some have what we call "veins" in them and others do not. These are natural, authentic, medicinal crystals from mother earth so each stone is unique in its beauty.


Do you ship internationally?

Our goal has always been to help as many people from all over the world by sharing our products. Unfortunately international shipping has become very challenging and cost prohibitive for both our customers and us so we will be temporarily holding off on shipments made outside of the United States.

We are hoping some time in the near future that we will be able to offer international shipping again. In the meantime, we ask that if you have a local shop in your country that you think would be interested in wholesaling our line please have them email shop@thegoldensecrets.com

*Some of our international customers use their friends and/or families address in the U.S. to place their order then have them ship it to them overseas. This seems to be more cost efficient and reliable.

Please stay in touch as we will continue to add online international retailers to our stockists page so that you can continue to receive the benefits of The Golden Secrets.